Online Dispute Resolution Platform

Information on Online Dispute Resolution: The European Commission has provided an internet platform for online dispute resolution (the so-called ‘ODR platform’). The ODR platform is intended to serve as a point of entry for the out-of-court resolution of disputes regarding contractual obligations arising from online purchase contracts. The ODR platform can be accessed at the following link: https://ec.europa.eu/consumers/odr

We are neither obligated nor willing to participate in a dispute resolution procedure before a consumer arbitration board.