Online Dispute Resolution Platform

Information on Online Dispute Resolution: The European Commission has provided an internet platform for online dispute resolution (the so-called ‘ODR platform’). The ODR platform is intended to serve as a point of entry for the out-of-court resolution of disputes regarding contractual obligations arising from online purchase contracts. The ODR platform can be accessed at the following link:

We are neither obligated nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

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